About Arise Child Care
CITI’s Arise CCMS is our modular, COTS solution that provides the entire ecosystem across Child Care, including Family and Provider Portals, application processing, automated eligibility, subsidy management, provider management, licensing and mobile inspections, time and attendance, early learning, mobility, and invoice and payment processing.
Implemented and Delivering Outcomes
Arise is implemented at both the State and County level and is delivering impressive outcomes that allow families to make more informed decisions, ensure children have access to safe, high-quality care, allow providers to easily apply and become licensed, and provide workers with the right – and highly usable - tools to complete their work in a timely manner.
Designed to Promote Program Integrity
Arise has built-in controls to help our customers manage, monitor, and report on program administration and activities to help support detection, oversight, and continuous improvement related to program integrity, fraud prevention, and payment accuracy to ensure child care funds are used appropriately and responsibly.
3600 View of Family, Provider, and Agency Services
Advantages
- Family & Provider Portals
- Integrated Case Management
- Automated Eligiblility
- Mobile-Enabled & Responsive
- Flexible & Configurable
- Secure Document Upload
- Intuitive & Easy-to-Use
- Reduces Worker Burnout
- Promotes High Quality Data
- Built-in Fraud Deterrence
Key Features
Case Management on the Cloud
Effective Mobility
Modular & Scalable
Integrated Learning Hub
Strengthening Child Care Program Integrity
CITI’s Arise Child Care Management System (CCMS), strengthens program accountability by embedding fraud deterrence directly into daily business processes and operations, ensuring accurate attendance, transparent provider activity, and verifiable oversight — without adding administrative burden to agencies.
Why Arise
User Friendly & Intuitive
Built with Human Centered Design (HCD) principles, the system is easy to use & streamlines processes for families, providers, & workers.
Promotes Interoperability
Provides the ability to exchange, integrate, & share data seamlessly with internal/external systems while maintaining data quality, accuracy, & timeliness.
Highly Configurable & Flexible
Admin Module allows non-technical system administrators to make changes to data elements, lists of values (LOVs), workflows, roles, permissions, & much more.
Improved Regulatory Compliance
Promotes increases to health, safety, quality, & licensing st&ards for providers in alignment with State requirements.
Supports Program Integrity
Helps ensure Federal & State funds are used appropriately while helping detect, minimize & prevent fraud, waste, & abuse.
Mobile Capabilities
Workers can complete inspections on-site, without internet connectivity - data gets saved, synched, & available seamlessly when the connection is restored.
Secure, Cloud-Based Case Management
Secure cloud deployment enhances security, performance, & reliability in a cost-effective manner.
Informed Decision-Making
Promotes parental choice & assists parents to make informed child care choices through access to real-time & updated information.
Integrated Learning Hub
ARISE Learning Hub unifies provider training, progress, certifications, & agency oversight for workforce readiness, visibility, & administrative efficiency.
HHS IT Services
Our breadth & depth of management and technical expertise enables us to provide niche services such as:
- Project Management
- Case Management Systems
- CMMI Compliant Practices
- Enterprise Architecture & Software Dev
- Microsoft SharePoint Services
- Business Process Analysis, Modelling, Re-Engineering & Improvement
- Software Engineering & Re-Engineering
- Identity, Credential & Access Management
- Data Architecture & Modelling
- Data Mining, Warehousing & Business Analytics
- Data Management & Data Quality
- Infrastructure/Operations & Management
- Healthcare Solutions & Services
One Solution. Multiple Programs. Better Outcomes.
Arise is powered by Empower - CITI’s robust & versatile HHS platform for providing benefits, managing child care subsidies, enabling automated eligibility determinations, and providing services and supports across multiple HHS domains.
As your trusted partner and strategic advisor, CITI works with you to provide the systems, platform, experience – and results – to help you achieve outcomes well into the future.
EmpowerTM - CITI’s enterprise ready HHS platform, allows for effective program management & decision making across a wide spectrum of Health & Human Services. EmpowerTM is built on a foundation of core domain experience gained through deep engagement & collaboration with clients & end users. It supports federal & state child welfare & benefit programs including Child Welfare, Foster Care, Child Care, TANF, SNAP & Head Start. Empower’s Eligibility Rules Engine can be quickly configured & applied to support various Welfare & Benefit programs for eligibility determination & assisted decision making in case management.
Email us at stateandlocal@citi-us.com for a free demo and consultation by our experts.





