Predictive Analytics
Facial Recognition
Sentiment Analysis
Image Analytics
NLP & NER Services
OCR Detection of Credentials
Robotic Process Automation (RPA)
Document Summarization
Multilingual Speech Services
Speech to Text Services
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About DataInsights
DataInsights is a high performance Enterprise Data Warehousing, Business Intelligence and Analytics Solution designed to improve program management and decision-making across a wide spectrum of Health and Human Services.
Better Data, Better Insights, Better Outcomes.
Most State and Local Health and Human Services agencies grapple with the challenges of inconsistent data sharing, lack of alignment between stakeholders, disparate data sources, and outdated legacy systems. Simply put, they do not receive the right data at the right time to make the right decisions.
Powered by CITI, DataInsights addresses these challenges by providing an integrated and centralized data warehouse - to capture and maintain all critical case and administrative data from clients, agencies, and caseworkers. Its highly sophisticated and easy to use dashboard and reporting system can help agencies and caseworkers identify risk, unravel patterns, and gain meaningful insights for faster, accurate decision-making. Whether it is Childcare, Child Welfare, Child Support, Eligibility Management, Food Assistance, Benefits Programs and more, DataInsights enhances the confidence of agencies and caseworkers to make timely decisions with a high level of accuracy. DataInsights can help your organization attain analytics maturity and provide the edge you need to excel in your HHS endeavors. CITI’s mission is to redefine how people provide, receive, and experience Health and Human Services. After all, it’s not just about cases, but lives!
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Features
Next Generation Technology
Integrated Warehouse
Reporting Systems
Data Visualization
Predictive Analytics
Key Features
- Trend Analysis and Alerts
- Easy to Implement and Use
- AI Enabled Predictive Analytics and Modeling
- Enterprise-wide Link to Diverse Data Sources
- Complete Cloud-based COTS Solution
- Personalized and Responsive Dashboards
- Real-time Big Data Integration
- Drilldown and Ad-hoc Business Reporting
- Unified Document Management Across Repositories
- Offline Report Scheduling
- Highly Secure
Intuitive Dashboards
- View Dashboards let you slice and dice individual modules such as Provider, Facility, Case, and Reimbursement including Intake and Investigation along with filters, sorting, and drilldown features.
- Insights Dashboards provide holistic analytical views for the entire ecosystem across the various modules.
- Adhoc Dashboards let you generate customized dashboards on the fly by dragging and dropping data sets as needed.
Reporting Redefined
- Integration with Reporting Engines such as SSRS, PowerBI, Crystal Reports, Tableau, etc.
- File Export Formats supported by DataInsights are PDF, Excel, MS Word, CSV, and more.
- Inherent Document Workflow with manual or scheduled triggers for report generation.
- Adhoc Reports can be generated on-the-fly, on-demand, or saved for later use.
- Standards-based reports compliant with State and Local AFCARS and NCANDS standards.
Configuration Features
- Role, User, Role Group, and User Group Mgmt.
- Customizable Menus
- Master Data Configurations
- Customizable Reports
- Workflow Management
- Client Management
- Customizable Views and Dashboards
DocAssist Virtual Assistant
DocAssist is an intelligent, always-available virtual assistant designed to help providers, administrators, and care teams make the most of DataInsights. Whether you need quick answers, guided insights, or step-by-step support, DocAssist ensures you spend less time searching for data and more time improving outcomes.
Smart Insight Navigation
Cross-Dashboard Exploration
Query Assistance on CITI HHS products
Generative AI Accuracy
Resource Training Support
Personalized Role-Based Guidance
Analytics for HHS: Moving up the capability curve
According to the Analytics Capability Roadmap published by APHSA NWI1, there are different types of analytics based on the level of sophistication of intelligence, and the competitive advantage that it can give an organization. In today’s business world, the demand for more evidence based decision making - based on reliable analytics is growing rapidly. DataInsights can help your organization move from descriptive analytics to predictive and prescriptive analytics, and unleash your data’s full potential.
AI/ML & RPA Capabilities
Generative AI
Our Solutions
Bridging gaps in service coordination to maximize interventions and improve outcomes.
Optimized Child Care Value Chain
Our commitment to the health, safety, and well-being of children and families extends into our Child Care solution, which ensures the availability, continuity, and delivery of quality service to families eligible and in need of childcare , especially subsidized care. Our solution provides...
The value of humanity and our responsibility toward community drive our Public Assistance mission. Our solutions foster collaboration within the service delivery ecosystem so that citizens, providers, agencies, and communities can join hands to drive program efficiencies and deliver sustainable outcomes...
Our approach re-imagines child welfare, envisioning possibilities to help you improve lives and create positive outcomes. We leverage relationships and cross-sector collaboration to innovate and deliver Purpose-Built, Practice-Based tools. It’s time for something different. It’s time to make a dramatic and necessary shift...
Practice Areas
Our practice areas are built to address key areas of Social Determinants of Health (SDOH)
Making the shift from welfare to well-being is critical to meeting the needs of children, families, and communities while supporting the growth of strong, resilient families. We understand the importance of solving problems now and planning for a better tomorrow. We listen closely together, discover fundamental reasons, and then rapidly and effectively...
Success Stories
Making a difference, changing lives, and impacting communities through our human-centered solutions.
Innovation
Through innovation, we strive to make a real difference in our world.
IT Services
Cutting-edge services to enhance organizational efficiency.
CITI provides solutions to help leaders bring the right People and Processes together in order to maximize the full potential of your Data.
Through IoT and Digital Modernization, organizations can improve how they collect and analyze data in ways that add new business value...
Enterprise and Mobile App Development
Empower your organization to take advantage of emerging opportunities and adapt to change more quickly.
Program Management and Governance
Flexibility and resilience have never been more important for businesses. CITI’s Program Management...
Blogs
Learn what leading industry experts are saying about industry challenges and what the future holds.
Testimonials
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We appreciate your interest in our solutions.