Predictive Analytics
Facial Recognition
Sentiment Analysis
Image Analytics
NLP & NER Services
OCR Detection of Credentials
Robotic Process Automation (RPA)
Document Summarization
Multilingual Speech Services
Speech to Text Services
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About Empower
Empower - CITI’s enterprise-ready HHS platform allows for effective program management and decision-making across a wide spectrum of Health and Human Services.
Core Domain Expertise
Empower is built on a foundation of core domain experience gained through engagement and collaboration with clients and end users. Empower supports federal and state programs, including Child Welfare, Foster Care, Child Care, TANF, SNAP, and Head Start. Empower’s Eligibility Rules Engine can be quickly configured to support various welfare and benefit programs for eligibility determination and assisted decision-making in case management.
Empower Platform
Features
Empower Value Proposition
- Technology
The Empower platform allows rapid solution deployment for all case management lifecycles. Its core is built on the latest technology platform to negate obsolescence and provide wider program coverage. All products built on the Empower platform are fully responsive and function on all mobile devices. - Integration
Empower enables seamless integration with all technology infrastructural components and comes bundled with data binders for all formats to seamlessly integrate legacy data. Its built-in lightweight data interfacing engine makes complex data consolidation and migration easier. - Security
Empower’s dynamic, customizable, and data-specific workflows promote security of information shared through the value chain.
Child Welfare Management
- Intake and Referral
- Investigation and Child Protective Services
- Case Management
- Placement, Foster Care, and Adoption
- Financial and Eligibility Management
- Eligibility Engine for Policy and Business Process Management
Benefits Management
- Child Care
- TANF
- SNAP
- Provider Licensing and Inspections
- Mobility-driven Home Assessments, Site Inspections, and Provider Permitting
- Time and Attendance
Advantages
Built by industry experts with over 30 years of social service solution expertise, Empower addresses real-life challenges of case workers using human-centered design.
- Improve outcomes for individuals, children, and families.
- Help HHS professionals focus on serviing people.
- Significantly improve user experience.
- Agencies accomplish their technology vision.
3600 View of Empower Capabilities
AI/ML & RPA Capabilities
Generative AI
Our Solutions
Bridging gaps in service coordination to maximize interventions and improve outcomes.
Optimized Child Care Value Chain
Our commitment to the health, safety, and well-being of children and families extends into our Child Care solution, which ensures the availability, continuity, and delivery of quality service to families eligible and in need of childcare , especially subsidized care. Our solution provides...
The value of humanity and our responsibility toward community drive our Public Assistance mission. Our solutions foster collaboration within the service delivery ecosystem so that citizens, providers, agencies, and communities can join hands to drive program efficiencies and deliver sustainable outcomes...
Our approach re-imagines child welfare, envisioning possibilities to help you improve lives and create positive outcomes. We leverage relationships and cross-sector collaboration to innovate and deliver Purpose-Built, Practice-Based tools. It’s time for something different. It’s time to make a dramatic and necessary shift...
Practice Areas
Our practice areas are built to address key areas of Social Determinants of Health (SDOH)
Making the shift from welfare to well-being is critical to meeting the needs of children, families, and communities while supporting the growth of strong, resilient families. We understand the importance of solving problems now and planning for a better tomorrow. We listen closely together, discover fundamental reasons, and then rapidly and effectively...
Success Stories
Making a difference, changing lives, and impacting communities through our human-centered solutions.
Innovation
Through innovation, we strive to make a real difference in our world.
IT Services
Cutting-edge services to enhance organizational efficiency.
CITI provides solutions to help leaders bring the right People and Processes together in order to maximize the full potential of your Data.
Through IoT and Digital Modernization, organizations can improve how they collect and analyze data in ways that add new business value...
Enterprise and Mobile App Development
Empower your organization to take advantage of emerging opportunities and adapt to change more quickly.
Program Management and Governance
Flexibility and resilience have never been more important for businesses. CITI’s Program Management...
Blogs
Learn what leading industry experts are saying about industry challenges and what the future holds.
Testimonials
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We appreciate your interest in our solutions.