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About
Equity - CITI’s integrated case & fund management system helps state and local agencies deliver coordinated care across a broad spectrum of community-based services in an efficient, effective, and structured manner.
Providing Opportunities By Promoting Equity
Built on the versatile Empower HHS Platform, Equity can help you drive, coordinate, and monitor collective programs to ensure that all children, youth, adults, and families have equitable and easy access to a wide array of services and support, that promote resiliency and self-sufficiency to improve and protect their physical, social, physiological, and behavioral health.
Capabilities
- Document Generation, Dashboards, & Reporting
- Provider Portal
- User and User Group Management
- Data Warehousing and Cloud Migration Services
- Integration with Data Exchange Partners
- Data Security and Compliance Protocols
- Workflow Automation and Scheduling
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Modules
Advantages
- Manage Funding Lifecycle
- Reduce Cost and Effort of Implementation
- Accelerate User Training and Advocacy
- Streamline Services and Care Delivery
- Enhance Collaboration with Providers
- Reduce Costs using Workflow Automation
- Simplify Payments and Collection
- Adhere to Compliance and Standards
- Maintain the Continuum of Services and Care
- Increase Customer Satisfaction and Loyalty
- Provide Sustainable Outcomes
Why Equity
Health and Human Service providers struggle with managing and tracking service delivery across multiple programs and networks. Increasing caseloads, disparate data sources, workforce turnover, and connecting health to social care are just some of the challenges that make service delivery a moving target. What they need is a customer-focused holistic lens that enables them to identify, track, and monitor the progress and make decisions to ensure positive outcomes within family and community-based supports and services.
Equity’s Integrated Case & Fund Management is the answer.
Features
Future Ready Integrated Case Management System
Unified Interface
Modular & Scalable
Dynamic Workflows
Customer Centric
Dashboards & Reporting
Fast & Efficient
The Power of Equity
Built on the core belief and approach there is “no wrong door or entry point” for accessing vital services. Equity can give you control to identify, assess, and deliver efficient services for your most vulnerable citizens. With Equity you can:
- Deliver and coordinate various services across multiple agencies and programs.
- Manage tasks and utilize resources with speed and efficiency.
- Monitor services through a unified 3600 customer-centric view across various agencies and providers.
- Make coordinated and timely interventions using dashboards and analytics.
- Provide holistic and seamless service delivery to improve customer experience.
Equity is built on the Empower HHS Platform
Empower - CITI’s enterprise ready HHS platform, accelerates development of solutions for effective program management and decision making across a wide spectrum of Health and Human Service domains. Empower is built on a foundation of core domain experience gained through deep engagement and collaboration with customers, community-based providers, and workers. Our HHS product suite is built on this platform which seamlessly integrates and supports various federal, state, and local welfare and benefit programs such as Child Welfare, Child Support, Child Care, TANF, SNAP, and Head Start to name a few.
AI/ML & RPA Capabilities
Generative AI
Our Solutions
Bridging gaps in service coordination to maximize interventions and improve outcomes.
Our approach re-imagines child welfare, envisioning possibilities to help you improve lives and create positive outcomes. We leverage relationships and cross-sector collaboration to innovate and deliver Purpose-Built, Practice-Based tools. It’s time for something different. It’s time to make a dramatic and necessary shift...
The value of humanity and our responsibility toward community drive our Public Assistance mission. Our solutions foster collaboration within the service delivery ecosystem so that citizens, providers, agencies, and communities can join hands to drive program efficiencies and deliver sustainable outcomes...
Compliant and Efficient Child Support
There has been a paradigm shift in family structures and their associated challenges, such as financial stability and other support resources that affect family self-sufficiency and well-being of children. With our Child Support solution, we strive to go beyond meeting basic needs and seek to improve children’s lives. The solution maximizes financial stability...
Practice Areas
Our practice areas are built to address key areas of Social Determinants of Health (SDOH)
Making the shift from welfare to well-being is critical to meeting the needs of children, families, and communities while supporting the growth of strong, resilient families. We understand the importance of solving problems now and planning for a better tomorrow. We listen closely together, discover fundamental reasons, and then rapidly and effectively...
Success Stories
Making a difference, changing lives, and impacting communities through our human-centered solutions.
Innovation
Through innovation, we strive to make a real difference in our world.
IT Services
Cutting-edge services to enhance organizational efficiency.
CITI provides solutions to help leaders bring the right People and Processes together in order to maximize the full potential of your Data.
Through IoT and Digital Modernization, organizations can improve how they collect and analyze data in ways that add new business value...
Enterprise and Mobile App Development
Empower your organization to take advantage of emerging opportunities and adapt to change more quickly.
Program Management and Governance
Flexibility and resilience have never been more important for businesses. CITI’s Program Management...
Blogs
Learn what leading industry experts are saying about industry challenges and what the future holds.
Testimonials
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