Coordinated Health & Human Services Delivery
About
Equity - CITI’s integrated case & fund management system helps state and local agencies deliver coordinated care across a broad spectrum of community-based services in an efficient, effective, and structured manner.
Providing Opportunities By Promoting Equity
Built on the versatile EmpowerTM HHS Platform, Equity can help you drive, coordinate, and monitor collective programs to ensure that all children, youth, adults, and families have equitable and easy access to a wide array of services and support, that promote resiliency and self-sufficiency to improve and protect their physical, social, physiological, and behavioral health.
Capabilities
- Document Generation, Dashboards, & Reporting
- Provider Portal
- User and User Group Management
- Data Warehousing and Cloud Migration Services
- Integration with Data Exchange Partners
- Data Security and Compliance Protocols
- Workflow Automation and Scheduling
Modules
Advantages
- Manage Funding Lifecycle
- Reduce Cost and Effort of Implementation
- Accelerate User Training and Advocacy
- Streamline Services and Care Delivery
- Enhance Collaboration with Providers
- Reduce Costs using Workflow Automation
- Simplify Payments and Collection
- Adhere to Compliance and Standards
- Maintain the Continuum of Services and Care
- Increase Customer Satisfaction and Loyalty
- Provide Sustainable Outcomes
Why Equity
Health and Human Service providers struggle with managing and tracking service delivery across multiple programs and networks. Increasing caseloads, disparate data sources, workforce turnover, and connecting health to social care are just some of the challenges that make service delivery a moving target. What they need is a customer-focused holistic lens that enables them to identify, track, and monitor the progress and make decisions to ensure positive outcomes within family and community-based supports and services.
Equity’s Integrated Case & Fund Management is the answer.
Features
Future Ready Integrated Case Management System
Unified Interface
Modular & Scalable
Dynamic Workflows
Customer Centric
Dashboards & Reporting
Fast & Efficient
The Power of Equity
Built on the core belief and approach there is “no wrong door or entry point” for accessing vital services. Equity can give you control to identify, assess, and deliver efficient services for your most vulnerable citizens. With Equity you can:
- Deliver and coordinate various services across multiple agencies and programs.
- Manage tasks and utilize resources with speed and efficiency.
- Monitor services through a unified 3600 customer-centric view across various agencies and providers.
- Make coordinated and timely interventions using dashboards and analytics.
- Provide holistic and seamless service delivery to improve customer experience.
Equity is built on the EmpowerTM HHS Platform
EmpowerTM - CITI’s enterprise ready HHS platform, accelerates development of solutions for effective program management and decision making across a wide spectrum of Health and Human Service domains. EmpowerTM is built on a foundation of core domain experience gained through deep engagement and collaboration with customers, community-based providers, and workers. Our HHS product suite is built on this platform which seamlessly integrates and supports various federal, state, and local welfare and benefit programs such as Child Welfare, Child Support, Child Care, TANF, SNAP, and Head Start to name a few.
