Health Information & Innovation


Our Perspective

Healthcare is critical in bridging social and economic disparities to ensure fair access to quality care. This requires a holistic care model based on a strong cohesion among key stakeholders in healthcare - primary care physicians, specialists, care managers, patients, family and communities. Patient-centric care models need to be the drivers of all clinical and business decisions to maximize the value derived from care delivery. Advancing these models through innovative virtual care, predictive analytics, artificial intelligence and preventative care measures improves patient outcomes, reduces costs, increases patient satisfaction and reduces provider burnout. These advanced technology solutions help provider organizations develop meaningful insights, driving informed decisions to optimize both individual and population health.

Our innovative services and solutions enhance patient centricity, build a healthier community, and optimize the cost of care.


Patient centricity and retention are established through transparent platforms, bridging gaps between caregivers and care consumers and aligning key patient care decisions with their wants, needs and preferences.

Healthy communities are built by connecting siloed care with social, demographic and economic data, providing insight into areas such as patient outcomes, disparities and health risks to drive evidence-based interventions.

Cost of Care is optimized by aligning financial, clinical, supply chain, administrative and other data sources to highlight operational and care cost gaps, wastage and leakage. This helps providers reveal the true cost of care and identify opportunities for revenue growth and a profitable business model.

Success Stories

Making a difference, changing lives, and impacting communities through our human-centered solutions.

27+

YEARS OF SERVICE DELIVERY EXCELLENCE

240+

CUSTOMER LOCATIONS WORLDWIDE

40+

COUNTRIES WITH SATISFIED CUSTOMERS

400+

PRODUCT INSTALLATION SITES GLOBALLY

Practice Areas

Our practice areas are built to address key areas of Social Determinants of Health (SDOH)

Health Quality and Patient Outcomes

Health Quality and Patient Outcomes


We focus on helping patients receive continuity and quality of care by offering organizations and providers enterprise resource management, telehealth platforms, and analytic tools that integrate with both health and human service areas, communications, performance...
READ MORE
Healthcare Access and System Management

Healthcare Access and System Management


Our solutions empower providers to go beyond the standard clinical, financial and administrative data and integrate non-traditional data associated with the social determinants of health. With our solutions, providers can improve patient care, target preventative...
READ MORE

Our Solutions

Bridging gaps in service coordination to maximize interventions and improve outcomes.

Legacy System Archival

Legacy System Archival


We understand the need for collaboration in patient care. It is critical for effective case management, quick and accurate eligibility and authorization checks, and assessable patient portals and mobile platforms. Enterprise case management uses innovative communication and data sharing strategies to connect...
READ MORE
ACO Value-Based Care

ACO Value-Based Care


Our data and analytics-based solutions build a coordinated approach to patient care by integrating data across the care continuum, establishing standardized processes, addressing the gaps in care and bringing efficiency across provider networks. This reduces the impact as well as incidences of chronic illnesses...
READ MORE
Evidence-Based Decisions

Evidence-Based Decisions


Patient care must be both person-centered and evidence-based. We deliver the tools providers need to harness the power of evidence-based decisions through innovative technological advancements in areas such as clinical decision support, legacy system archival, clinical research, health disparities and population health.
READ MORE
Virtual Care

Virtual Care


We help providers improve access to care and the overall care experience through innovative virtual tools that extend connectivity between the care teams and patients beyond traditional healthcare settings. These tools can improve clinical workflows and enable seamless transitions from hospital settings, resulting in more meaningful...
READ MORE
Electronic Health Record System

Electronic Health Record System


We build a modern, flexible and sustainable IT ecosystem based on cutting-edge technology that drives insight-based decisions, leading to better care outcomes, improved returns on investments and enhanced levels of engagement that help providers remain relevant and competitive in a continuously evolving business environment.
READ MORE

AI/ML & RPA Capabilities

IVR & Chatbots
IVR & Chatbots
Predictive Analytics
Predictive Analytics
Facial Recognition
Facial Recognition
Sentiment Analysis
Sentiment Analysis
Image Analytics
Image Analytics
NLP & NER Services
NLP & NER Services
OCR Detection of Credentials
OCR Detection of Credentials
Robotic Process Automation (RPA)
Robotic Process Automation (RPA)
Document Summarization
Document Summarization
Multilingual Speech Services
Multilingual Speech Services
Speech to Text Services
Speech to Text Services