Success Stories

Making a difference, changing lives, and impacting communities through our human-centered solutions.

Our Products

Our innovative products have been built on a foundation of core domain experience and deep collaboration with customers and subject matter experts.

MILO

Agentic AI & GenAI-Powered Virtual Assistant

MILO
Agentic AI & GenAI-Powered Virtual Assistant

An Intelligence that Acts, Not Just Answers

Unify^TM

Comprehensive Child Welfare System

Unify^TM
Comprehensive Child Welfare System

Experience the future of child welfare today!

Arise

Early Development Management System

Arise
Early Development Management System

Next Generation Child Care Management System

DRIS

Data Retention And Interoperability Solution

DRIS
Data Retention And Interoperability Solution

Make your data work for you

Empower

Health And Human Services Platform

EMPOWER
Health And Human Services Platform

A Versatile Platform to Accelerate SaaS Solutions for HHS

DataInsights

Enterprise Data Warehouse And Analytics Solution

DataInsights
Enterprise Data Warehouse And Analytics Solution

Health data insights for better outcomes

Equity

Coordinated Health & Human Services Delivery

Equity
Coordinated Health & Human Services Delivery

Integrated Case Management System

PatientBuddy

Clinical Data And Patient Management System

PatientBuddy
Clinical Data And Patient Management System

Reduce hospital re-admission rates

Our Solutions

Bridging gaps in service coordination to maximize interventions and improve outcomes.

Optimized Child Care Value Chain

Our commitment to the health, safety, and well-being of children and families extends into our Child Care solution, which ensures the availability, continuity, and delivery of quality service to families eligible and in need of childcare , especially subsidized care. Our solution provides...

Resource & Patient Management System (RPMS)

As the Indian health system transitions away from the RPMS (Resource Planning and Management System) application, one of the critical challenges faced by healthcare organizations is securely archiving and migrating historical patient data that is required for retention, patient care and compliance...

Integrated Public Assistance

The value of humanity and our responsibility toward community drive our Public Assistance mission. Our solutions foster collaboration within the service delivery ecosystem so that citizens, providers, agencies, and communities can join hands to drive program efficiencies and deliver sustainable outcomes...

ACO Value-Based Care

Our data and analytics-based solutions build a coordinated approach to patient care by integrating data across the care continuum, establishing standardized processes, addressing the gaps in care and bringing efficiency across provider networks. This reduces the impact as well as incidences of chronic illnesses...

Practice-Based Child Welfare

Our approach re-imagines child welfare, envisioning possibilities to help you improve lives and create positive outcomes. We leverage relationships and cross-sector collaboration to innovate and deliver Purpose-Built, Practice-Based tools. It’s time for something different. It’s time to make a dramatic and necessary shift...

Electronic Health Record System

We build a modern, flexible and sustainable IT ecosystem based on cutting-edge technology that drives insight-based decisions, leading to better care outcomes, improved returns on investments and enhanced levels of engagement that help providers remain relevant and competitive in a continuously evolving business environment.

Practice Areas

Our practice areas are built to address key areas of Social Determinants of Health (SDOH)

Child and Family Well-being

Making the shift from welfare to well-being is critical to meeting the needs of children, families, and communities while supporting the growth of strong, resilient families. We understand the importance of solving problems now and planning for a better tomorrow. We listen closely together, discover fundamental reasons, and then rapidly and effectively...

Health Quality and Patient Outcomes

We focus on helping patients receive continuity and quality of care by offering organizations and providers enterprise resource management, telehealth platforms, and analytic tools that integrate with both health and human service areas, communications, performance...

Healthcare Access and System Management

Our solutions empower providers to go beyond the standard clinical, financial and administrative data and integrate non-traditional data associated with the social determinants of health. With our solutions, providers can improve patient care, target preventative...

Innovation

Through innovation, we strive to make a real difference in our world.

IT Services

Cutting-edge services to enhance organizational efficiency.

Consulting Services

CITI provides solutions to help leaders bring the right People and Processes together in order to maximize the full potential of your Data.

Digital Modernization

Through IoT and Digital Modernization, organizations can improve how they collect and analyze data in ways that add new business value...

Enterprise and Mobile App Development

Empower your organization to take advantage of emerging opportunities and adapt to change more quickly.

Program Management and Governance

Flexibility and resilience have never been more important for businesses. CITI’s Program Management...

Blogs

Learn what leading industry experts are saying about industry challenges and what the future holds.

31 March 2026

From Siloed Systems to Shared Outcomes: Interoperability’s Role in Person-Centered Service Networks

27 February 2026

OCM is UX for Organizations: Designing Change that Reduces Friction and Builds Confidence

30 January 2026

OCM is Risk Management: How Human-Centered Strategies Reduce Failure Rates in Modernization Projects

Testimonials

Mihir Desai
Chief Information Officer, Pharmacy Focus

PharmacyFocus has engaged CITI since 2010 for a host of initiatives, including but not limited to Strategy Consulting, Managed Hosting, Product Architecture, DevSecOps, and Cloud optimization. We see CITI as an extension of our organization to deliver on a suite of complex HealthCare IT projects, and we lean on their subject matter expertise across multiple aspects of our business operations.

Ann Stockham Mejia
Program Manager, Child Care Subsidy

I want to thank you and the CITI team for all of your hard work to implement this project.

Jeffrey Good
Project Lead, Baptist Health

Team DRIS helped us convert clinical health questionnaires of our most complicated patients into Epic discretely. This will be a very powerful tool for reviewing important clinical care on our patients. Their testing and extraction schedule will meet our Epic transition goals. Team DRIS has been a great collaborator for Baptist Health.

Michael Asihene
Project Manager, Fairfax County NCS

CITI has been providing excellent support to the implementation of CCMS over the past 6 years.