Introduction
Creative Information Technology Inc. is excited to announce our participation in HIMSS 2025! Join us as we unveil our innovative solutions to transform healthcare delivery's future. At the event, we will demonstrate how our offerings are driving advancements in key areas such as patient engagement, population health management, value-based care, and virtual healthcare.
At the heart of our solutions is the power of emerging technologies like Analytics, Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Generative AI (GenAI), and Robotic Process Automation (RPA). These technologies work together to provide healthcare organizations with deeper, actionable insights that drive smarter decision-making. While our AI/ML solutions harness large volumes of patient and operational data to predict trends, identify risk factors, and personalized care plans to drive data-driven decisions, GenAI takes things a step further by enabling the creation of tailored patient documentation, optimizing the workflows, and enhancing patient communication. Further by automating routine tasks through RPA, we help healthcare stakeholders reduce administrative burdens, enhance operational efficiency, and deliver measurable outcomes that improve both care quality and patient satisfaction.
Don’t miss the opportunity to meet with our leadership team, explore our groundbreaking technologies, and learn how we are shaping the future of healthcare through smarter, more effective solutions. Visit us at HIMSS 2025 and experience the transformation!
Advanced Analytics and Robotic Process Automation: Transforming Healthcare with AI, ML, and GenAI
Our DataInsights practice harnesses the power of Artificial Intelligence (AI), Machine Learning (ML), Generative AI (GenAI), and Robotic Process Automation (RPA) to revolutionize healthcare operations and outcomes. Our solutions target critical priorities such as Population Health Management (PHM), Value-Based Care (VBC), Health Equity, and Social Determinants of Health (SDOH), enabling organizations to deliver smarter, more efficient, and equitable care.
AI/ML Solutions
Predictive Analytics: Use AI/ML models to analyze extensive healthcare data, identify at-risk populations, predict trends, and enhance patient outcomes, all while supporting VBC initiatives.
Natural Language Processing (NLP): Extract actionable insights from unstructured data like patient feedback and medical records to identify SDOH and develop tailored care plans.
Task Automation: Streamline complex workflows, allowing healthcare providers to focus on high-value activities, enhance efficiency, and address care disparities.
Generative AI (GenAI)
Content Creation & Assistance: Automate clinical documentation, reports, and patient communications, providing clinicians with real-time, accurate information to improve care delivery.
Enhanced Clinical Documentation: Automating patient notes and data analysis will alleviate administrative burdens, enabling providers to focus on personalized, effective care.
Innovative Applications: Leverage GenAI for equitable access through virtual assistants, telemedicine, and chatbots, particularly benefiting underserved communities.
Robotic Process Automation (RPA)
Back-office Automation: RPA automates administrative tasks like billing, claims processing, and patient eligibility checks, reducing costs and errors, and allowing healthcare providers to allocate resources to patient care.
Healthcare Data Processing: RPA automates data entry, appointment scheduling, and claims submission, ensuring efficiency and reducing the time spent on non-clinical tasks.
Data Syncing & Management: RPA ensures seamless data integration across systems, improving accuracy and reducing manual interventions in healthcare operations. This contributes to better patient outcomes and population health management.
By integrating these advanced technologies, CITI empowers healthcare organizations to reduce disparities, improve operational efficiency, and deliver equitable, value-driven care that addresses the broader context of patient health and well-being.
Transforming Patient Engagement with PatientBuddy
Our PatientBuddy application redefines patient engagement by empowering individuals to participate in their healthcare journey actively. Designed with patient-centric features, PatientBuddy ensures that individuals stay informed, connected, and in control of their care.
Key Features and Benefits:
Timely Alerts: Receive reminders for appointments, test results, medication schedules, and health milestones, keeping patients consistently updated.
Virtual Care Access: Simplify appointment scheduling and offer seamless access to telehealth services, making healthcare more convenient and accessible.
Preventive Health Education: Provide educational resources that promote informed decision-making and encourage proactive health management.
Beyond Basic Engagement: PatientBuddy supports continuous, effective health management by
- Streamlining Approvals: Simplify processes such as medication refills and care authorizations, enhancing the patient-provider experience.
- Remote Monitoring: Enable real-time health tracking and insights, ensuring prompt interventions when necessary.
- Improved Care Coordination: Foster better communication and collaboration between patients and healthcare providers, bridging the gap between in-person visits and everyday health management.
By integrating technology with personalized care, PatientBuddy promotes a more proactive approach to health, improving outcomes and ensuring patients feel supported at every step of their journey. This innovative solution strengthens the connection between healthcare providers and patients, delivering meaningful, measurable improvements in engagement and satisfaction.
Population Health Management (PHM), Value-Based Care (VBC), Health Equity, and Social Determinants of Health (SDOH)
We empower healthcare organizations to embrace value-based care (VBC) models that focus on improving patient outcomes while reducing costs. Our solutions are designed to reward providers for delivering high-quality, efficient care, ensuring sustainable healthcare delivery.
Key Features and Benefits:
Population Health Management (PHM): We leverage advanced analytics and innovative tools to identify care gaps, proactively manage chronic conditions, and implement targeted interventions. By addressing community health holistically, we help organizations enhance outcomes for entire populations.
Commitment to Health Equity: CITI is dedicated to eliminating disparities in healthcare access and outcomes. Our tailored solutions ensure equitable care for all patients, regardless of their socioeconomic background, fostering inclusivity and fairness in care delivery.
Incorporating Social Determinants of Health (SDOH): Understanding that health extends beyond clinical care, we integrate SDOH factors such as transportation, housing, and access to resources into our care strategies. This comprehensive approach enables more personalized, impactful care, addressing the broader context of patient well-being.
Through our expertise in PHM, VBC, Health Equity, and SDOH, we help healthcare organizations deliver better care, achieve measurable outcomes, and create healthier communities. CITI is your trusted partner in driving transformative change in healthcare.
Legacy Data Management with DRIS
Our Data Retention and Interoperability Solution (DRIS) empowers healthcare providers to optimize their legacy data systems while ensuring uninterrupted access to critical patient history. Designed to streamline legacy data management, DRIS offers a seamless solution for maintaining operational efficiency, improving patient care, and adhering to compliance standards.
Key Features and Benefits:
Continuity of Care
Ensure uninterrupted, high-quality patient care by providing healthcare providers with instant access to vital historical data, regardless of the system of origin.
Regulatory Compliance
Simplify adherence to complex healthcare regulations by securely managing and retaining legacy data in compliance with industry standards.
Population Research
Leverage historical datasets for advanced research, enabling deeper insights into population health trends and outcomes.
Enhanced Patient Risk Assessment
Improve risk evaluation and management by incorporating historical medical data into decision-making processes, providing a comprehensive view of patient health.
Cost Optimization
Reduce operational costs by streamlining legacy system maintenance, minimizing administrative overhead, and optimizing the IT stack.
By bridging the gap between legacy systems and modern healthcare workflows, DRIS ensures that historical data remains a powerful asset, driving better patient outcomes, operational efficiency, and compliance across the healthcare continuum.
Comprehensive Data Solutions
We partner with organizations across industries to optimize data ecosystems, unlock actionable insights, and empower smarter decision-making. Our tailored solutions help organizations turn their data into a strategic asset.
Data Integration & Warehousing
Seamlessly consolidate diverse data sources into a unified data warehouse. Our advanced platforms create a single, reliable source of truth, enabling organizations to access both real-time and historical data for informed decision-making.
Data Governance & Quality
Implement robust frameworks to ensure data accuracy, consistency, and security. Our solutions maintain high data quality throughout its lifecycle, fostering trust and delivering reliable information.
Master Data Management (MDM)
Our experts develop Master Data Management solutions that allow enterprises to manage key data domains, such as customer, product, and vendor information, across systems. With MDM in place, organizations can ensure that their data remains consistent and accurate, regardless of the system or application accessing it. This results in smoother operations, better decision-making, and improved customer experiences.
Cloud Data Management
Build scalable, cost-efficient cloud platforms with the help of our expert cloud engineers. We enhance flexibility, reduce infrastructure costs, and empower businesses to scale operations effectively.
Real-Time Data Analytics
Gain the agility to make timely decisions with cutting-edge real-time data monitoring and analytics solutions. Stay competitive by acting on the latest events and trends as they happen.
Data Visualization
Explore and communicate insights effortlessly using custom dashboards and reporting tools. Intuitive visualizations simplify data exploration and empower teams to make informed, data-driven decisions.
Big Data Analytics
Leverage advanced analytics techniques to process and analyze large volumes of structured and unstructured data. Identify patterns, trends, and opportunities to drive growth and enhance operational efficiency.
Data Mining:
Extract actionable insights using sophisticated machine learning algorithms. Our solutions uncover hidden patterns, correlations, and improvement areas, giving organizations a competitive edge.
Data Protection:
Secure sensitive information with robust encryption, secure access controls, and compliance with industry standards like HIPAA and HITRUST. Our solutions prioritize data security while maintaining regulatory compliance.
With expertise spanning integration, governance, advanced analytics, and protection, we help organizations unlock the full potential of their data. Whether it’s driving operational efficiency or uncovering growth opportunities, our solutions are designed to deliver measurable impact and sustained success.
Securing Patient and Provider Access with manageID
We understand the critical need for robust identity and access management (IAM) in safeguarding sensitive Protected Health Information (PHI) and streamlining access for healthcare stakeholders. Our cutting-edge solution, ManageID, is designed to deliver comprehensive IAM capabilities tailored to the unique challenges of the healthcare industry.
Key Features and Benefits of manageID:
Granular Role-Based Access Control: Empower your organization with precise, role-based permissions, ensuring every user accesses only the information they need. ManageID delivers flexibility and control tailored to your organization’s operational and security requirements.
Advanced Authentication Mechanisms: Fortify security and elevate user convenience with Multi-Factor Authentication (MFA) and Single Sign-On (SSO). Featuring biometric authentication capabilities, ManageID delivers cutting-edge protection against unauthorized access while streamlining login processes for healthcare providers and patients.
Regulatory Compliance and Risk Management: Ensure compliance with stringent industry regulations like HIPAA and HITRUST while proactively mitigating security risks. ManageID provides peace of mind with audit-ready systems and continuous risk assessments to safeguard critical healthcare data.
Automated and Simplified IT Operations: Reduce administrative burdens with centralized workflows and automation for identity lifecycle management. ManageID optimizes IT resources, streamlines operations, and ensures scalability as your organization grows.
Seamless Patient and Provider Access: Facilitate secure, real-time access to healthcare systems and critical data. ManageID accelerates decision-making, improves care coordination, and fosters collaboration between patients, providers, and administrators.
With manageID, your organization gains a trusted partner in identity management, combining cutting-edge technology with a user-centric approach. Protect your sensitive data, empower healthcare teams, and simplify IT operations—because secure access is the cornerstone of effective healthcare delivery.