DRIS featured in Deep Adopter KLAS Report
When evaluating an enterprise data archiving and legacy decommissioning partner, healthcare organizations require clear, independent data. In a recent supplemental evaluation published by KLAS Research, deep adopters of CITI’s archiving solutions were interviewed extensively regarding their active deployment frameworks, system performance, and technical outcomes.
Showcasing CITI's standalone performance averages.
10.6
Average Project Duration (in Months)
Average duration of the most recent archiving projects completed by CITI deep adopters.
10.8
Applications Archived Per Project
Average number of legacy applications or products successfully archived per deployment.
80%
On-Time Delivery Agreement
4 out of 5 responding customer organizations agreed that CITI met established on-time delivery expectations.
Validated Use Cases & Outcomes
Validated Use Cases Beyond Compliance
- Workflow & Care Continuity Enablement – Actively utilized by 3 out of 5 responding organizations to maintain seamless access to historic patient records.
- Financial & Billing Optimization – Utilized by 2 out of 5 responding organizations for legacy accounts receivable (A/R) rundown and system decommissioning.
- Secondary Data & Analytics – Validated as an active support architecture by deep adopters.
Realized Operational Outcomes
- Expedient Project ROI – Verified by responding deep adopters as a clear financial outcome.
- Reduced Infrastructure Costs – Validated outcome driven by the systematic decommissioning of legacy environments.
- Reduced Labor Overheads – Achieved through structured, web-based archive environments with strong access controls.
Deep Adopter Qualitative Summary
Interviewed CITI deep adopters most commonly leverage the solution for release-of-information workflows, legal and regulatory audit response, and legacy data retention with embedded EHR access. Deep adopters report realized value from supporting Health Information Management (HIM) and legal teams through structured reporting tools and from having a secure, web-based archive environment with strong access controls.
While advanced future-state goals like industry-wide real-time AI-driven insights remain in an early, evolving stage across the market, CITI provides the validated, secure foundation required for immediate operational value and compliance workflows.
Data Citation & Disclosure Notice
Data points and performance insights displayed on this page are derived directly from independent customer interviews conducted by KLAS Research. Because this report draws on a subset of the broader customer base, the sample size for CITI reflects a supplemental evaluation representing 5 unique customer organizations and 6 individual respondents ($n=5$). Results reflect individual customer validations based strictly on available respondent answers, represent performance at the time of publication, and are not normalized across vendors. To view the complete report framework and independently verify these details, please visit the KLAS Research website.